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sosSTEVIE Start with the Diagnostic

All Services

Every sosSTEVIE service in one place: rescue, rebuild, rank and run. Every engagement starts with the $997 Diagnostic, which finds what's wrong and fixes what's causing damage.

Everything on offer

Every product is a question somebody actually types.

One person, calm hands. I fix compromised sites, rebuild weak ones, get you named in AI answers, then keep it all running. No quote before I look.

Prices are published where they’re fixed. Everything else says quoted after the Diagnostic, because quoting before diagnosing is the thing this practice exists to argue against.

The order is the method

  1. 01Rescuewhen something is actively wrong
  2. 02Rebuildwhen the foundation is the problem
  3. 03Rankwhen nobody can find you
  4. 04Runwhen you want to stop thinking about it

Start here · The SOS Digital Diagnostic

Find it. Fix it. Get back online.

01

Rescue

when something is actively wrong

Hacked Website Rescue · Five phases. Starts with the $997 Diagnostic.

My Website Has Been Hacked. What Do I Do Right Now?

Clean and back online, with the door they came in through closed.

  1. 1Contain: site down, credentials rotated, attacker locked out, forensic snapshot taken
  2. 2Diagnose: find the entry point, every injected file, rogue account and backdoor
  3. 3Clean: remove the infection and close the door
  4. 4De-index: removal requests and Search Console monitoring until the index is genuinely clear
  5. 5Close the door: the entry point they used, shut. Full hardening is quoted separately

THE DIAGNOSTIC · MOST SMALL AND MEDIUM SITES

$997

Why nowThe difference between a bad month and a lost business is what happens in the next 48 hours.
  • Emergency line answered any hour
  • One person, one engagement at a time
  • Larger sites: scope and cost before anything beyond $997
Read the answer
Rescue

Website Security Hardening

“How Do I Stop My Website From Getting Hacked?”

Quoted after Diagnosis

  • Tier one, The Locked Door Standard: reduce the surface, lock the doors, keep it current, watch it, prepare to lose
  • Tier two, The Unhackable Core: WordPress becomes a private backend; visitors get static HTML from the edge

OutcomeClosing the doors that automated scanners actually try.

02

Rebuild

when the foundation is the problem

Rebuild

AI-Powered Website Development

“Do I Actually Need a New Website, or Just a Fixed One?”

Quoted after Diagnosis

  • Diagnose before designing: rebuild or redesign, and why
  • Speed-first build in 4 to 6 weeks
  • Built for two audiences: people, and the answer engines that describe you

OutcomeMost redesigns solve a problem the owner can see instead of the one they have. This one starts with the one you have.

Rebuild

WordPress Optimization & Maintenance

“Why Is My WordPress Site So Slow and Fragile?”

$197per month

  • Staged updates and rapid security patching
  • Uptime and index monitoring
  • Tested off-site backups
  • Quarterly plugin audits
  • A person who answers the phone

OutcomeFast, current and secure, so it stops being an emergency.

At $197 a month you’re spending $2,364 a year. One emergency clean-up starts at $997, before you count the revenue lost while you’re down.

Rebuild

Make Your Business AI-Readable

“Why Does AI Get My Business Wrong When People Ask About It?”

Quoted after Diagnosis

  • Extract: structured interviews that get it out of your head
  • Structure, publish and corroborate one source of truth
  • Maintain: a quarterly review so it doesn’t go stale

OutcomeOne clear, structured, current, corroborated source of truth that your AI visibility, chatbot and automation all sit on.

03

Rank

when nobody can find you

Rank

AI Search Visibility

“Why Doesn’t ChatGPT Recommend My Business?”

$2,995one-time Implementation Build

  • Baseline testing across ChatGPT, Perplexity and Gemini
  • The full audit
  • Content restructuring
  • Schema, /llms.txt and entity cleanup

OutcomeGetting your business named inside the AI answers your buyers actually act on.

Optional $997/month retainer, no minimum term. Many businesses only need the build.

Rank

SEO & Technical Audit

“Why Did My Website Traffic Suddenly Drop?”

Quoted after Diagnosis

  • Date the drop precisely and list what changed that week
  • Rule out compromise first
  • Crawl it properly, match cause to date, then fix

OutcomeThe actual cause, found before anything is recommended.

Rank

Local SEO & Google Business Profile

“Why Isn’t My Business Showing Up on Google Maps?”

$1,495one-time · no retainer

  • The full Google Business Profile rebuild
  • Listing consistency cleanup across the web
  • Review system setup
  • On-site local structure and schema

OutcomeFor most local businesses, the single highest-return work available.

No ongoing retainer: once it’s built, the upkeep is work you can do yourself.

Rank

The Content Engine

“Why Isn’t My AI-Written Content Getting Any Traction?”

Quoted after Diagnosis

  • Extract what only you know
  • Find the questions your buyers actually ask
  • Then use AI, hard, and put you back in

OutcomeContent built on information nobody else has. The machine handles the volume.

04

Run

when you want to stop thinking about it

Run

AI Workflow Automation & Agents

“What Should I Automate First in My Business?”

from $1,495scales with process complexity

  • The process written down first
  • A well-defined, single-process automation
  • Process documentation also available on its own

OutcomeThe highest-volume, most rule-based, lowest-judgment task, automated so success is boring.

Multi-system workflows cost more, and get scoped before starting rather than after.

Run

AI Customer Agent

“Why Does My AI Chatbot Keep Getting Things Wrong?”

$1,500+ $297/month

  • Setup: knowledge base construction, guardrails, escalation and deployment
  • Monthly: knowledge updates as the business changes
  • Monthly: transcript reviews to find gaps, re-testing when models shift

OutcomeAn assistant built on a real source of truth, allowed to say “I don’t know.”

Run

Fractional AI Officer

“Who Actually Owns AI Decisions in My Business?”

$2,495per month · six-month minimum

  • Which tools are approved
  • What data can go where
  • What gets automated and what stays human
  • Honest reporting on what’s actually working

OutcomeSomeone senior who owns AI decisions for your business a few days a month.

Roughly $30,000 a year, about 15% of a senior technical leader at around $200,000.

Straight answers

What people ask before they book.

What size of business do you work with?
Small and mid-sized businesses, typically those with a website that matters commercially but no in-house technical staff. Professional services firms — law, dental, accounting, clinics — tend to fit best, because they carry compliance exposure and have nobody internally watching for the kind of failure that took down my own site. Enterprise engagements are turned down rather than accepted badly.
Can you guarantee my site won’t be hacked?
No, and nobody honest will. Hardening dramatically reduces the odds by closing the doors automated attacks actually try, and the static architecture removes most of them entirely, but any system connected to the internet carries residual risk. What I can do is make you a much harder target than the sites around you, and make sure that if something does get through, you find out in hours rather than the weeks it took me.

Distress call answered

Site actively down or compromised?

Call. That’s a different conversation, and it starts now.

Not sure what’s wrong?

Find it. Fix it. Get back online.

Start with the Diagnostic — $997 →

SOS Digital Diagnostic · $997 · find it, fix it, back online