sosSTEVIE / Legal

Privacy Policy

Effective date: October 7, 2026

This policy explains what information Steeplechase, Inc., doing business as sosSTEVIE (“sosSTEVIE”, “I”, “me”), collects through https://sosstevie.com and through client work, why, and what you can do about it. sosSTEVIE is a one-person website rescue, rebuild, search visibility and AI practice based in Florida, USA, run by Stevie.

Short version

• I collect what you choose to send me (contact form, email, phone, text) plus standard security logs.
• No analytics, advertising pixels or tracking scripts run on this site at the time of writing.
• I don’t sell or rent your information, and I don’t use it for advertising.
• This site has no customer accounts, online checkout or comment sections.

1. Information you give me

Contact form

When you use the contact form I receive the details you enter (typically your name, email address, phone number if given, website address and your message). The form sends that information by email to jacques@sosstevie.com. Messages are delivered by email only and are not stored in the WordPress database.

Email, phone calls and text messages

If you email, call or text (754) 302-4631, I receive your phone number or email address, the content of your message and the time it was sent, through my email, phone and messaging providers. I use this only to respond to you and to provide services you ask for. I do not send marketing text messages. If I ever do, it will only be with your separate, express consent, and you can reply STOP to opt out.

Client engagements

When you hire me for a Site Rescue or other work, I may receive access to your website, hosting, domain, Google Search Console, Google Business Profile, analytics or other accounts, plus files, backups and logs. That can include personal information about your own customers. I use it only to do the work you engaged me for, keep access to what the job requires, and ask you to change or revoke credentials when the engagement ends.

Payments

Payments are processed by PayPal. PayPal handles your payment details under its own privacy statement. I receive confirmation of the payment (such as your name, email address and amount) but not your full card or bank details.

2. Information collected automatically

Security logging (Wordfence)

This site uses the Wordfence security plugin to protect against attacks. Wordfence records visitor IP addresses, browser user agent, the pages requested and timestamps, and may block or rate-limit suspicious traffic. Wordfence also checks IP addresses against threat intelligence provided by its developer, Defiant, Inc. (see Wordfence’s privacy policy). These logs are used only for security.

Hosting and server logs

This site is hosted by GoDaddy, which keeps standard server access logs (IP address, request, date and time, browser) for operation and security, under GoDaddy’s privacy policy.

Fonts

This site loads fonts from Google Fonts. When your browser fetches them, Google receives your IP address and browser information. See Google’s privacy policy.

Analytics

At the time of writing this site does not use Google Analytics, Google Tag Manager, Meta Pixel or any similar analytics or advertising tracker. If that changes, this policy will be updated first. I do use Google Search Console, which reports aggregated search data (queries, impressions, clicks) and does not identify individual visitors to me.

3. Cookies

This site doesn’t set advertising or analytics cookies. WordPress and Wordfence may set strictly necessary cookies, for example for the site administrator’s login session or for security checks. Ordinary visitors don’t need to accept any cookie to use the site.

4. AI tools in client work

I use AI tools in my work (for example to help analyse code, logs and content, and to draft material I then review). I use business or API plans of mainstream AI assistants, with model training on my inputs switched off. Here’s how I handle that:

• I don’t paste passwords, API keys or other credentials into AI tools.
• Where practical, I remove or minimise personal information about you or your customers before using an AI tool.
• I use plans whose terms say my inputs are not used to train models, where available.
• A human (me) reviews AI output before it’s relied on or delivered.

See the AI policy for more detail. If you don’t want AI tools used on your material, tell me before the engagement starts.

5. How I use information

• To reply to enquiries and schedule calls.
• To provide, quote and invoice services.
• To keep this site and client sites secure.
• To meet legal, tax and accounting obligations.

6. Who I share it with

I don’t sell, rent or trade personal information. I share it only with service providers who help me run the business (GoDaddy for hosting, PayPal for payments, and my email, phone, security and AI tool providers as described above), with specialists I bring in for your project and only with your agreement, or when required by law.

7. How long I keep it

• Enquiries that don’t become engagements: 12 months, then deleted.
• Client records and invoices: 7 years after the engagement ends, to meet tax and accounting rules.
• Client credentials and access: removed or handed back at the end of the engagement.
• Security logs: up to 90 days.

8. Security

I use reasonable safeguards: a hardened site, two-factor authentication on admin accounts, limited access and encrypted connections. No method is perfectly secure. If a breach affecting your personal information occurs, I will notify you as required by law, including the Florida Information Protection Act (Fla. Stat. § 501.171).

9. Your choices and rights

You can ask me to tell you what personal information I hold about you, correct it, or delete it (unless I must keep it for legal, tax or security reasons). Email jacques@sosstevie.com. I’ll respond within a reasonable time. Residents of states with their own privacy laws may have additional rights, and I will honour valid requests.

10. Children

This site is for businesses and isn’t directed at children under 13. I don’t knowingly collect their information.

11. Links to other sites

Links to other websites are governed by those sites’ own privacy policies.

12. Governing law

sosSTEVIE operates in Florida and serves clients in the United States. This policy is governed by the laws of the State of Florida and applicable US federal law.

13. Changes

I’ll update this page when practices change and revise the effective date.